FAQs
Frequently Asked Questions (FAQs)
Below are answers to common questions about Gamers’ Haven LLC, our products, orders, and services.
Where is Gamers’ Haven LLC located?
Gamers’ Haven LLC is a U.S.-based retail business operating from Jonesboro, Arkansas, United States.
What products do you sell?
We sell gaming desk accessories and workspace essentials, including monitor risers and related setup accessories offered under various collections on our website.
Where do you ship from?
Orders are shipped from our warehouse and fulfillment partners within the United States.
Where do you ship to?
We currently ship orders within the United States only.
How long does order processing take?
Orders are typically processed within 1–3 business days after payment is successfully completed.
How long does delivery take?
After shipment, delivery times generally range from 3–7 business days, depending on the destination and carrier conditions.
Will I receive tracking information?
Tracking information is provided once an order has been shipped and becomes available through the carrier.
What payment methods do you accept?
We accept secure payment methods displayed at checkout. All payments are processed through trusted third-party payment providers.
Do you store my payment information?
No. Gamers’ Haven LLC does not store full credit card numbers or sensitive payment details.
What is your return policy?
Returns are accepted within 30 days of delivery for eligible items that are unused and in original condition. Full details are available in our Refund and Returns Policy.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Can I cancel my order?
Orders may be canceled only before they are processed or shipped. Once shipped, orders must follow the return process.
How can I contact customer support?
Customers can contact our support team for questions related to orders, shipping, or products using the information below.
Contact Information
Gamers’ Haven LLC
1809 E Parker Rd A, Jonesboro, AR 72404, United States
Phone: +1 870-520-6481
Email: support@gamershavenar.com